Nuon Monitor

Nuon Marketing

Sub-account health, review capture and NFC activity across the estate

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Demo preview · fixed 30-day sample

Demo mode. Every figure below is synthetic fixture data for layout review, not a real account. Live errors never fall back to fixtures like this -- they show an explicit unavailable state instead.
What needs a decision

Executive brief

    Performance analytics

    30-Day Activity & Conversion Velocity

    Worst first

    Not in the clean set

    An open finding, a failing source, or nothing collected yet.

      Clean set

      No open findings

      States configuration and collection only, and implies nothing about results.

        Live activity

        What has just happened across the estate

        The most recent webhook deliveries, newest first. Every row is one event a sub-account's own workflow reported; this is raw arrival, not a metric, so nothing here is a 30-day total. No contact is identified: the feed carries the account, the kind and the time only.

          Collection by source

          Every signal across all sub-accounts

          Counts, not rates. A source that was never attempted is its own hatched band, never counted as a failure.

          Collecting Failing Unconfirmed / not applicable Stale
          Distribution

          Sub-accounts by state

          Agency operations intelligence

          Command Center

          Use each area to inspect the service, account, workflow, and measurement signals collected for the agency.

          Full list

          All sub-accounts

          A dash means a signal was never attempted. "Unavailable" means it was attempted and failed -- neither is ever a zero. Select View details for the full picture.

          All AccountsServicesHealthActivityClient 360

            #ClientStatusWhat needs attentionLast checkedDetails
            NFC

            NFC Review Network

            See which cards are ready, how often their links are opened, and what needs attention.

            OverviewClientsCardsCard VisitsReview ResultsCard PerformanceProblems / Setup
            Visits over time

            Card-link visits over time

            A visit means someone opened the card's link. It does not confirm a physical NFC tap or a completed review. Every day in the selected window is shown, including days with zero visits -- a day is never silently skipped. The chart and visit total use all tracked cards, including their history while paused. Card status counts describe the current setup.

            Same data, as a table
            Card-link visits per day, accepted non-test visits
            DayVisits
            What needs attention

            Cards needing a look

            Deterministic checks against this account's own active cards, not a performance judgement.

              Cards

              Your cards

              Select View details for a card's public link, destination, and full activity. Add or edit cards through the Worker-backed registry.

              CardPlacementStatusVisits in selected periodLast activityDetails
              REVIEWS

              Review Results

              Review event deliveries recorded for the selected sub-account, by platform. Counted from workflow instrumentation only -- never a verified lifetime total.

              Review Outreach is separate. Sending review requests to customers is a different, future feature and is not covered by this page. This page reports received review workflow events; delivery counts can include duplicates.
              OverviewReview ResultsReview Intake PortalCustomer SupplyCampaign Performance
              Reviews

              Recorded review events, this account

              Observed via workflow instrumentation. Lifetime totals and lifetime average rating are not available from this data source -- shown as "Unavailable", never as zero. A platform not listed below has not produced a review-received event for this account in the last 30 days; that does not confirm it is disconnected, only that nothing was observed. Counts may include a duplicate if the review-received workflow fires more than once for the same real review (for example, a retried delivery). Exact review counts require verified review identity. A delivery ID can suppress retries of one delivery, but cannot merge multiple workflow runs about the same review. Each count is scoped to one platform for one sub-account; it is never combined across accounts or across platforms.

              This window is fixed at 30 days regardless of the period selector in the top bar -- reviews are not yet collected with a configurable window. This control is deliberately locked rather than left to silently do nothing.

              PlatformEvent deliveries (30d)LifetimeAvg rating (30d)
              WORKFLOWS & MESSAGING

              Workflows & Messaging

              Monitor workflow inventory and the delivery surfaces that need server-side message evidence.

              WorkflowsSMSEmailNotificationsWebhooksErrors
              Workflows

              Workflow inventory by account

              Published and total workflow counts come from the existing health summary. Execution and message outcome data require collector fields.

              AccountTotalPublishedRuns (30d)Errors
              Custom values & fields

              Configuration signals

              These values identify setup intent. They do not prove that a workflow executed or a card activated.

                SMS and email

                Message health

                Delivery, DND, and error counts are shown only when message IDs and outcomes are collected.

                  Webhooks

                  Webhook coverage

                  Native GHL events and workflow webhooks use different authentication and identity contracts.

                    WEBSITES / SEO / GBP

                    Websites, SEO & GBP

                    This area is reserved for website publishing, SEO, and Google Business Profile monitoring.

                    ↗

                    Coming Soon

                    The dashboard navigation is ready. Website status, indexability, schema, canonical URLs, GBP connection state, and profile freshness will be added after their read-only collectors and evidence definitions are approved.

                    Planned

                    Website health

                    Uptime, domain, SSL, forms, and published version.

                    Coming Soon
                    Planned

                    SEO signals

                    Indexability, schema, canonical, robots, and sitemap checks.

                    Coming Soon
                    Planned

                    GBP health

                    Connection, profile completeness, and review destination checks.

                    Coming Soon
                    ALERTS & ACTIONS

                    Alerts & Actions

                    Operational follow-up items built from confirmed findings, collection failures, incomplete coverage, and NFC setup checks.

                    Action queue

                    What needs a decision

                    Each item includes its account and evidence. This view does not send messages or change GHL settings.

                      CoverageFreshnessDefinitionsAttributionLimitations
                      Coverage

                      What is instrumented, by sub-account

                      A dash means never attempted for this account; a mark means observed at least once. Neither implies performance.

                      Sub-accountWorkflowsFormsChat widgetNFCReviews
                      Definitions

                      What each column measures

                      • i
                        Workflows. Existence and published state only; no execution log exists, so a published workflow is never claimed to have run.
                      • i
                        Forms. Submissions and distinct contacts in the last 30 days.
                      • i
                        Chat widget. Whether one is configured, not whether anyone used it.
                      • i
                        NFC. At least one card registered for this account. Visits and taps are separate: see the NFC section.
                      • i
                        Reviews. At least one review event observed via workflow instrumentation. Never a lifetime total or a verified published-review count.
                      Freshness

                      When each source last succeeded

                      Collection timestamps recorded by the collector itself. Stale labels require an explicit freshness deadline or stale flag from the collector; age alone does not imply failure.

                        • healthy
                          All required sources have confirmed collection and no finding is open.
                        • needs_attention
                          A source failed to collect, or a non-critical finding is open.
                        • critical
                          A directly observed failure, such as a confirmed message send error.
                        • not_collected
                          No source has been attempted for this sub-account yet. Never reported as healthy and never as failing.
                        Attribution

                        What can be attributed

                        • NFC. Link visits can be attributed to a registered card key and sub-account when the redirect recorded it. A visit does not prove a physical tap, person, or review.
                        • Reviews. Workflow event deliveries can be scoped to a sub-account and platform. A distinct Google review or its source card remains unverified without a stable review identity.
                        • SMS and email. Delivery and error attribution requires message IDs from the server collector; the current summary does not expose them.
                        Limitations

                        What the dashboard cannot prove

                        • A saved GHL custom value or custom field proves configuration only. It does not prove an NFC card was programmed or physically activated.
                        • A workflow definition proves setup or publication, not that every run or message succeeded.
                        • A dashboard refresh reloads stored summaries. It does not itself collect fresh GHL data.
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